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Customer Service
- Shipping & Delivery
- Privacy Policy
- Returns & Replacements
- Handling of Orders
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Shipping and Delivery Policy
Your items will be sent out within 24 hours after receive your payment.
The parcel are normally shipped via EMS or DHL.
However, in order to avoid paying taxes on the item, all of the parcel will ship as a gift, and the item's invoice will send by surface mail.
Delivery can take up to 10 business days (Monday to Friday excluding Public Holidays).
We will use all reasonable efforts to deliver your Products to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.
We offer different methods of shipping to suit your budget. - Privacy & Security
- Information collected
When you look at thish Replica Hermès Online Store web site we make a record of your visit and log the following information for statistical purposes:
the pages you accessed
the previous site you have visited
the type of browser you are using
the web site or search engine which referred you to us (if applicable).
Access to information collected
Palees will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our log files.
Please note if you register to receive our Enewsletter, then our Enews Management software tracks your email address including when you have read our newsletter and when you click to our website.
Use and disclosure of information collected
Our Office will only record your email address and other personal details if you purchase product/s from us, send us a message or submit an on-line enquiry form from our web site. Your email address will only be used or disclosed for the purpose for which you have provided it and it will not be added to a mailing list or used or disclosed for any other purpose without your consent.
Users are advised that there are inherent risks transmitting information across the Internet.
Cookies
This web site uses cookies. The web site statistics for this site are generated from the web logs.
Contact Us
If you require further information please contact us at sales@iccdd.com - Returns & Replacements
- Returns
Any Products returned for a refund or exchange must be returned within 20 days of purchase. You must email our customer service staff to obtain a Return Authority Number (RAN). We will then email or fax to you a Return (RAN) Form that must be completed by you. This completed Form must be returned to us, along with the Products being returned (in its original packaging and in a resalable condition). The return shipping cost will be at your expense as will the original shipping cost of the order (you are responsible for shipping & handling costs both ways).
Defective Products
In respect to defective Products and/or manufacturer's defects, please include a brief note describing the defect together with your Return (RAN) Form. We reserve the right to investigate, and test the Products (if at all possible) to establish the reason for the Products being defective. Defective Products will be replaced or refunded within 14 days of receipt of the returned Products. For Products that are deemed not defective, you will be charged a restocking fee equal to your original order's shipping & handling cost, plus 15% of that cost.
You must include with your exchange/return your Return (RAN) Form or we will not process your return. Products, defective or not, that have been installed, used or operated in breach of our Terms of Trading or have been altered in any way, subject to misuse are not eligible for a refund or exchange. - Handling of Orders
- Orders are usually despatched within 10 days of receipt of confirmation of payment of your order. From time to time some Products may run out of stock. If one or more items are delayed (due to no stock) for more than 10 business days from when you place your order, we will contact you via email asking you for instructions on how we should proceed with your order. It may take up to 30 days or more for some items not in stock to arrive, depending on when we placed our order with our suppliers and depending on our supplier having the item in stock. Under such circumstances, we can ship the "in stock" items (if any) to you first and the balance when it arrives in stock.
- Payment, Pricing & Promotions
- Payments
Because of the negotiations with the Paypal Company have broken down, We decide to break up the partnership with Paypal and stop accept the payment of paypal immediately. We appologize for any inconvenience this might have caused.
We highly recommend Western Union and MoneyGram as the payment instead of Paypal, since it is faster and more safely, so we can process your order faster. Perhaps you might worry that's not safe. Your apprehension is not suffer from imaginary fears, who to hold the post of to be able to have such worry.
However, if you trust us, you do not have to worry about that. We have won a good reputation for honoring our commitments during the last few years. We offer superior products and best services with competitive price, your satisfaction is our commitment. Still, if you don't turst us, that's ok, just stop visiting our store. If you're interested in some of our products, you can also search them from internet, there are lots of same style products on other online stores, you can buy that you want from them, thank you.
Click HERE to know more payment.
What is SSL?
SSL is short for Secure Sockets Layer, a protocol developed by Netscape for transmission of private and sensitive materials via the Internet. SSL uses a cryptographic system that utilizes two keys to encrypt data - a public key known to everyone and a private key known only to the recipient of the message.
Taxes
Sales tax will not be charged to items shipped to worldwide.
Promotions & New Products
Promotions and NEW products will be available time to time on our web site , you will also be notified via Email if you registered to our Newsletter. - Viewing Orders
- You can view your current orders and your history under "My Account". Here you have access to all of your recent orders, account information, address book and more. You can click on each individual order to view the details and even click on "reorder" to quickly checkout with the previously purchased items.
- Updating Account Information
- Within "My Account", you may update your personal information by clicking on the corresponding "edit" link under each module.